Pure ingredients. Visible results.
Frequently
Asked Questions
Everything you need to know about Novus.
Which sizes are available?
Our shampoo is available in 300 ml and 500 ml bottles.
Is Novus Shampoo suitable for all hair types?
Novus is designed for everyday hair care. Contact our team for advice about your specific hair needs, and refer to the product label.
Does it contain sulfates or parabens?
The supplied Novus product information describes the formula as sulfate free and paraben free. Refer to the packaging for the complete ingredient list.
How do I place an order?
Choose your shampoo, select a quantity, and add it to your cart. Proceed to checkout, enter your delivery address, and select an available payment method.
Is shipping free across India?
Yes. The store offers free shipping on orders delivered within India, with no minimum purchase.
How do I verify my mobile or email?
Select email or mobile on the verification form, request your six-digit code, and enter it before it expires. You can request another code after 5 minutes.
How can I request a return?
Contact our team with your order number and a description of the issue. Return conditions and processing times are still to be confirmed in the draft policy.
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